Yes! New grooming clients are welcome. Book through the Custom Paws app, website, or contact us directly.

Contact us with your email address and we’ll send you an invite to access your pet’s profile.

Yes. The app is the easiest way to manage reservations, vaccines, allergies, feeding instructions, and pet information. You can also book through our website.

Dogs must be current on:
• DHPP
• Rabies
• Bordetella

Canine influenza is highly recommended.

Dogs: DHPP and Rabies required. Bordetella and canine influenza are recommended.

Cats: FVRCP and Rabies required.

Puppies and kittens must be current on age-appropriate vaccinations.

Upload a photo under Immunizations in the Custom Paws app.

Often, yes. Our team is Fear Free, AKC Safe, and Pet CPR certified. We tailor the grooming experience to your pet’s comfort and individual needs.

Possibly. We focus first on building trust and working within your pet’s comfort level. Some pets may need additional breaks, shorter sessions, or multiple visits.

Pets relax in comfortable indoor rooms with beds, blankets, toys, water, and individualized care. Pets can be kept separate when needed.

We’ll send you a text approximately 30 minutes before pickup. Call notifications are also available upon request.

Typically every 4–8 weeks, depending on activity level. If you can hear the nails tapping the floor, it’s usually time for a trim.

Yes. Nail trim, grind, and buff are included with our grooming packages and Nail Trim service at no additional charge. Pets new to the Dremel may need a few visits to become comfortable with it.