Website Terms of Use

Last Updated: August 22, 2026

These Terms of Use govern your use of the Custom Paws Pet Resort & Spa (“Custom Paws,” “we,” “us,” or “our”) website.

By using this website, you agree to these Terms.

Website Information

We make reasonable efforts to ensure that information on this website is accurate and current. However, services, pricing, availability, policies, hours, and other information may change without notice.

Information displayed on the website does not guarantee the availability of any particular service, room, appointment, or reservation.

Reservations and Services

Online booking and customer account services may be provided through RunLoyal, a third-party platform.

Reservations are subject to Custom Paws' applicable boarding, daycare, grooming, vaccination, cancellation, payment, and other service policies.

Those policies may be presented separately during the booking or check-in process and are incorporated into the customer's agreement with Custom Paws when applicable.

Pricing

Prices displayed on this website are provided for general informational purposes and may be updated periodically.

The pricing presented during the applicable booking or checkout process will govern the transaction unless otherwise stated.

Intellectual Property

Unless otherwise noted, the website's text, photographs, graphics, logos, branding, design elements, and other original content are owned by or licensed to Custom Paws.

Such material may not be copied, reproduced, distributed, or used commercially without permission.

Third-Party Services

Our website may link to third-party platforms, including RunLoyal and other service providers.

Custom Paws is not responsible for the operation, availability, security, policies, or content of third-party websites or services.

Website Availability

We do not guarantee that the website or any linked service will always be available, uninterrupted, or error-free.

We may modify, suspend, or discontinue portions of the website at any time.

Limitation of Liability

To the extent permitted by applicable law, Custom Paws will not be liable for indirect, incidental, or consequential damages resulting solely from the use of, or inability to use, this website.

Nothing in these Terms is intended to limit rights or responsibilities that cannot legally be limited.

Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised “Last Updated” date.

Governing Law

These Terms are governed by the laws applicable in the State of Kentucky, without regard to conflict-of-law principles.

Contact

Questions regarding these Terms may be directed to:

Custom Paws Pet Resort & Spa
Louisville, Kentucky
custompaws502@gmail.com
(502) 287-9906